We are excited to announce our account management portal with features like secure online bill pay, support ticketing, knowledgebase and more. The new management portal allows customers to purchase and administer their own services, pay invoices and submit requests for technical support.
The account management portal handles all aspects of website provisioning, invoicing and receiving payments. Websites can be ordered directly from the portal. Customers will register on the website and create their account. A secure online payment gateway will handle all payments including recurring payments. Invoices are automatically generated and emailed to customers when due. This fully automated system greatly improves on boarding customers and is fully scalable.
Order domains directly from eNom, Inc., the world’s largest ICANN accredited wholesale registrar. Our Client Area facilitates this by allowing you to register, transfer, manage and renew domain names.
Integrated Domain Management functionality in account management portal lets customers order and manage domain purchases in a fully automated way, from registrations to advanced domain management, the client area gives users all the tools they need from a domain registrar.
Built-in help desk software including a fully featured ticket system, Knowledgebase and announcements section. The integrated support interface that makes it easy for you to make inquiries, ask for help and monitor the progress of their request. It also comprises additional tools such as service alerts.
Network Status tool gives you a dedicated page for notifying clients of both current & scheduled maintenance/issues on your network.
Knowledgebase allows you to provide answers to common questions and topics and reduce your support load.
Easy to Use we always develop with users in mind, putting tools and options exactly where you’d expect them.
Web Based Administration area means that you can logon and manage your billing & inquiries from anywhere in the world.